The internet has made things incredibly convenient, not only for consumers, but for businesses as well. Companies can market their products and services online and reach more customers this way. It is also very advantageous for consumers as it gives them more options to choose from, without having to leave their home. However, not all online garage door repair services are trustworthy – some are even scam sites. To help you avoid fly-by-night companies, here are a few things to keep in mind.
- Search for certification online. Most reputable garage door services online have a specific area where they list all of their accreditations and certifications. It’s but natural for a company to be proud of these, so any site without these should make worry. Garage door spring repair However, it’s simple to copy a logo of certain agencies and paste it onto their websites so they can claim to be licensed. Since you’re already online, a simple search on the agency itself can be quite fruitful. You can send emails to organizations like the Better Business Bureau to confirm if a certain company is associated with them.
- Read through testimonials. Most websites have a testimonial section wherein previous customers provide feedback regarding the company’s services. Although some companies post genuine feedback, it’s also easy to forge. Webmasters can simply make up testimonials to give their company a positive vibe, or erase negative testimonials that some customers put up. Forums are more reliable when it comes to customer feedback. People rarely keep a bad experience to themselves, and if you visit forums and directories about garage door services, you may find one or two reviews on the company you’re trying to get. Even these reviews can be false though, so exercise good judgment when reading.
- Get Quotes First. Most online garage repair companies offer quotes and estimates for free, especially for big jobs like a complete garage door overhaul. Quotes might seem simply just that, but it tells you a lot about the company. This is a good opportunity for you to ask and gauge a company’s transparency. A lot of scam companies give general quotes, and then simply bulk up your bill when they’re already at your home, telling you that you need this and that. If a company takes time to break down service fees and answer your concerns, it’s a good sign.